Frequently Asked Questions
We recommend washing your custom embroidery with cold water and laying flat to dry. Avoid high heat or bleach to keep your embroidery looking great.
While turnaround time is our top priority, all of our products are made to order. Because of this, processing times may vary depending on order volume. We’ll always keep you updated every step of the way so you know exactly what to expect.
Absolutely! If you are looking for something outside of our current styles or templates, we are more than happy to work with you!
Contact us directly via our contact form to get started.
Yes! Orders over $50 ship for free!
Since all of our products are customized, we do not offer returns - however, your satisfaction is so important to us! If you have any questions or concerns about your order, please contact us directly and we will work with you.
If you have any questions that aren't here, please feel free to contact us.
About
Hi! I'm Dana, the face behind Legacy & Co.
I’m a South Florida native turned Bostonian who truly loves working with people and bringing their visions to life. After years in the corporate world, I realized it was time to forge my own path. That’s how Legacy and Co. began - a little space where ideas turn into something tangible. I love creating pieces that bring a simple idea to life in a way that's yours.